My professional journey has been diverse, beginning with an educational background in Human Resources Management & Practices. However, it's my experiences in tech startups that have truly ignited my career. As a Customer Support Specialist and IT Support Specialist, I have found my niche in the world of technology. While the tech industry may seem daunting for someone without a technical background, I have embraced it as an opportunity for growth and learning. I thrive and excel in roles where I get to troubleshoot and provide innovative solutions to clients. In essence, I believe in excelling in technical support/service roles. I actively seek opportunities that fuel my passion for learning new skills and contribute to my professional growth. With each challenge, I bring my unique touch of passion and personal commitment, ready to tackle any obstacle head-on.