Summary of Skills: Industry Knowledge: 1) Sales and Marketing 2) Portfolio Management 3) Account Management 4) Budgets 5) Human Resources HR) 6) Financial Reporting 7) Stock Management 8) Asset Management 9) Recruiting 10) Project Management 11) Office Administration 12) Customer Satisfaction 13) Customer Relationship Management (CRM) 14) Customer Experience 15) Key Performance Indicators (KPI) 16) Sales Tools and Technologies: 1) Microsoft Office 2) Microsoft Excel 3) Microsoft Word 4) Microsoft PowerPoint Interpersonal Skills: 1) Staff Development 2) Industrial Relations (IR) 3) Presentations 4) Interviews 5) Employee Training 6) Client Relations 7) Client Development 8) Customer Service 9) Team Leadership 10) Management Other Skills: 1) Contractor Management 12. Representation at Manco 2) Staff Retention 13. Client Focus 3) Staff Evaluation 14. Client Confidentiality 4) General Management 15. Customer-Focused Service 5) Budget Forecasts 16. Customer Follow up 6) Business Meetings 17. Key Accounts Relationships 7) Client Representation 8) Client and Customer Relations 9) Risks and Audits 10) Contract Negotiations 11) Service Level Agreements (SLA)