I am writing to outline my expertise and proficient track record in business development management, sales and customer service. I believe I possess the skills and vital experience necessary to make a very essential input to your company. As you will see from my CV, I have more than 10 years’ working experience in sales, product promotion, auditing, and business development. I am a holder of a Diploma in Draughting and currently undertaking a Diploma in Sales and Marketing. I am an expert in customer service, work schedule development, stakeholder management, sales report development and presentation. Besides, I have reliable experience in identifying opportunities, managing projects, implementing strategies and conducting market research. In my most recent job as a Business Development Manager, I ensured clients’ needs were met and developed logical solutions to customer's complaints. Besides, I screened potential businesses and analyzed marketing strategies, focusing on customer satisfaction. Through my input, the organization has experienced excellent customer service and increased productivity. During employment, I have acquired skills in maximizing sales as well as an understanding of clients’ requirements, ensuring the exceptional customer experience. I also exhibit skills in customer service, communication, and interpersonal skills, enhancing interactions with relevant stakeholders. I possess decision-making abilities, diligence in executing responsibilities and experience in participating in successful research projects. I will promptly adapt to the new role to offer timely input in terms of up-to-date skill development processes and effectively coordinate resources to support organizational success. My key qualities include enthusiasm, networking ability, strong leadership, and management skills thus I can effectively deliver on set targets. I am also an excellent planner, a result-oriented individual as well as a team player who builds rapport with employees and maintains high standards of morale and performance even in the most challenging situations. Please do not hesitate to contact me telephonically so that we can arrange an interview to discuss my application in greater depth.