I am a dedicated and hardworking professional in the IT industry, specializing in both hardware and software support. With a strong focus on managing and maintaining networks, I have hands-on experience working with a variety of systems, including Windows 7, 10, and 11, as well as Windows Server. Although I don't specialize in programming, my expertise lies in providing remote support and ensuring systems run efficiently. Whether it’s troubleshooting hardware issues, performing routine maintenance, or handling document work, I am committed to ensuring that networks and systems stay operational, secure, and reliable. Additionally, I take on various IT support tasks, such as software installations, system upgrades, and user assistance, contributing to smooth day-to-day operations. My ability to manage multiple tasks in high-pressure environments has helped me consistently deliver results that exceed expectations. I take pride in my attention to detail and my ability to adapt to new technologies as the IT landscape evolves.