• Increased performance by redesigning oracle forms for data capture and other software applications. • Managed, revenue reports uploaded to SharePoint. • Coordinated IREG and TADIG test bench marks across international partner networks on new entrants. • Maintained software licenses, database, service level agreements (SLA) and renewed policies from time to time. • Conducted market research, collected data on industry patterns of operations and routinely reviewed tariffs. • Provided support to clients, trouble shoots internally and remotely system problems. • Implemented efficient security strategies on system firewalls and installed ant-virus. • Ensured consistent SharePoint data and assisted distant shop workers with formats and error corrections. • Trained staff MS-Office, Billing System and maintained table partitions to allow hierarchical data storage. • Designed and tested backups, for disaster recovery preparedness. • Made available database statistical data, system log files and recommended upgrades. • Analyzed data, exploited new financial opportunities and expanded the roaming system.