I have obtained a BSC Dietetics Degree in 1987 and have 30 years experience in the Food Service industry, of which 10 years was as General Manager with Compass Group SA as well as almost 5 years at Fedics as Operations Manager, managing a range of contracts throughout all business sectors. Skills and Back Ground,  Health, hygiene and safety (ISO 22000)  Communication and presentation skills  Training / Facilitation (SAQA US ID 7384 (Certificate Number TDPS00152)  People management and leadership  Customer Service  Quality management & control  Operational standards and procedures - development and management  Project management  Brand development  Financial skills o Analytical and numerical skills o Sales – Budgeting, sales targets, retail price management, new business o Risk Management, including Cash and Stock management and control o Debt collection  Negotiating skills  Sales and Marketing Experience and Technical Expertise: These are just some of the key business areas that I am able to provide, ensuring your client’s interests are of top priority.  Grow Income / Revenue  Margin Optimisation  Food Service Labour Optimisation  Implementation of Minimum standards / Best Practices  Improving in-unit costs / above unit overheads  Optimising operating procedures and systems  Contract Mobilisations  Menu re-engineering, recipe development - reduction of food cost, as well as nutritional analysis of menus  Learnership Facilitation & Training o Customer Care o Cashiers training o Waiters training o Basic HSE o Menu and product knowledge and consumer support Nutrition and Food-service Consultant  Development of Theta accredited training courses for the food service industry  Development of client specific nutrition and wellness concepts, including nutritional analysis and self-educating concepts in line with the labeling act  Food Safety & Hygiene / HACCP manual development  General Staff performance and productivity evaluations