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Heidi B.

Project Manager

  • Hourly rate: R200 /hr
  • Experience: 20 Years

About Heidi

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I am : Team orientated, Have good communication and interpersonal skills, The ability to work in a pressurised environment, Eager and willing and able to learn new computer applications, Work well under pressure, Learn quickly, Customer service orientated, Professional & organised. Successful Planning, executing and finalising projects according to strict deadlines and within budget, VOIP and IT SIP Projects Planning, executing and finalising projects according to strict deadlines and within budget by: Defining the Project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders Managing team members and third-party contractors in order to deliver projects according to plan Managing the projects from beginning to end Overseeing quality control throughout the project’s life cycle Delegating tasks and responsibilities to appropriate personnel Feeding back to clients regarding the progress of the projects, and effectively communicating projects expectations to team members and stakeholders in a timely and clear fashion Liaising with project stakeholders on an ongoing basis, tracking project milestones and deliverables, continually managing project expectations Ensuring optimal communication between helpdesk staff and clients, ensuring client requirements are met and ongoing client satisfaction Identifying and resolving issues and conflicts within the project team Developing and delivering progress reports, proposals, requirements documentation, and presentations Determining the frequency and content and content of status reports from the project team, analysing results and troubleshooting problem areas Managing changes in the project scope, identifying potential problems and devising contingency plans Kind Regards Heidi Best ****@*****.*** (***)-***-****

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