Please accept my application for the position. I have several years of experience in the Employee Benefits and Client Contact centre environment In today's client service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Client loyalty is always impacted when you employ the right service professional to represent you when assisting your valued clients. My long term experience in the retirement fund industry has taught me how to meet and exceed each client’s expectations. I have assisted all types of clients with all types of enquiries. I realize that acquiring and maintaining loyal clients as well as spreading the word of our business through these loyal patrons is of the utmost importance in every company. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence and training them to achieve service excellence. In addition to my extensive office experience, I have strong communication, customer service, administrative, organisational and IT skills. My broad background and experience ensures that I will be an asset to your team. I thank you in advance for your consideration.