I am a well balanced individual with 15 years plus facilitation and training facilitation experience for a large banking corporate. Accreditation in facilitation using a variety of methodologies, Assessor and Moderator. I am also experienced as an Evidence Facilitator. My areas of expertise are banking, customer service, performance management,call center and legislation .i.e. Fica, FAIS, NCA and other Learning Legislation. Accumulated Banking Business acumen over 20 years.