I’m an experienced IT technician with over 2 years of expertise in providing technical support, troubleshooting, and system maintenance. I specialize in Network configurations, hardware and software repair, printer management, security software, remote desktop tools, Office 365, and I’m proficient in Operating Systems(Windows, macOS, Linux), TCP/IP protocol, end-user support and more. I have a proven track record of solving problems efficiently and delivering high-quality results, and I’m committed to providing exceptional customer service. As a freelancer, I value flexibility and direct communication, allowing me to adapt to each client's unique needs and deliver solutions tailored to them.