-Spray painter- Applying primer and finishing coats using spray guns and rub down surfaces between coats. Wipe, clean, and mask areas not to be painted. Perform routine equipment maintenance. Advise supervision of problems and make minor repairs to remove metal dents, smooth rough castings, or fix similar. -Panel beater- Assessing the extent of motor vehicle repairs, restoration, or customization requests. Managing customer expectations. Preparing repair or modification cost estimates and finalizing agreements. Planning, organizing, and scheduling the workflow. Regularly updating customers on the progress of their repairs. Restoring damaged vehicles to their original condition by removing dents, mending parts, removing rust, repairing scratches, and spray-painting panels. Accommodating customization requests. Ensuring compliance to industry specifications and safety standards. Operating recovery vehicles. -Vehicle Mechanic- Inspecting and testing equipment, performing preventive maintenance work, engine tune-ups, oil change, tire rotation, filter replacement, tire change, wheel balance testing. In addition, responsible for tasks such as cleaning, vehicle paining and detailing. Inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately. Inspect vehicle computer and electronic systems to repair, maintain and upgrade. Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity. -Automotive Workshop Foreman- Ensuring that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction. Understands and ensures compliance with manufacturer warranty and policy procedures. Ensures that all department employees receive appropriate manufacturer training. Conducting regular performance reviews for all technicians in accordance with dealership guidelines. Ensures that all repairs are assigned to technicians in an equal and fair manner. Providing technical support for technicians when necessary. Ensures repairs are charged out correctly. Checking progress of each repair order throughout the day. Maintaining high-quality service repairs and minimizes comebacks. Conducting periodic spot checks of completed jobs for thoroughness and quality. Road tests vehicles to quality-check work performed. Accounts for all documents; ensures that none are missing, and all are processed correctly. Establishes and maintains customer follow-up program to confirm satisfaction with the service experience. Handles all customer complaints within 24 hours, informing other managers as appropriate. Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys and monthly forecasts. Monitors technicians' daily productivity reports and corresponding payroll records. Monitors shop condition, including cleanliness, safety and the condition of shop equipment. Reports problems to the service manager or dealer. Ensures the proper care, storage and inventory of special tools. Keeps abreast of new equipment and tools available and recommends purchases. Fills in for service advisor and dispatcher when necessary. Attends managers meetings as requested. Strives for harmony and teamwork within the department and with all other departments. Maintaining safe work environment. Maintaining professional appearance. Other tasks as assigned. -Operations Manager- Implement the right processes and practices across the organization. Formulating strategy, improving performance, procuring material and resources and securing compliance. -Motor Assessor- Determining quantum and merit of damages sustained in an incident to vehicles, trucks, motorcycles, caravans, watercraft and yellow metal farming equipment, examining, inspecting, and assessing the damage and loss; estimating insurance costs and inspecting insured items in order to evaluate the conditions that affect underwriting standards