Hello, I have over 10 years' experience in IT and Service Operations. Turning Helpdesks into Service Desks ITIL aligned. Agile Scrum, Prince, Waterfall projects such as Software development, Software Deployment, Desktop Deployment, Api's and Integration, Migrations and Infrastructure. Enjoy leading Operational Support Teams. You are welcome to call me any time on (***)-***-**** Have an awesome day! Imani