I am Innocentia Sithole, started my working career working for companies like Nashua and Barloworld as a temp. in 2006 I was hired at Afrox as Customer Services Agent, this is where my passion of serving clients grew. In 2010 I joined the Distribution department as a Junior Transport Planner, a year later I was promoted to a Senior Planner. Skills that I learned in these roles were planning skills, optimal transportation. I also learned to forecast, ensuring that clients dont run out of product. In 2015 I joined RCL Foods, where am currently working as a Customer Services Planner- in my current role I am responsible for managing the customer services team, order scheduling, transport booking and production planning.