Lovely to e-meet you! I am currently employed in the travel and tourism industry. Due to the instability surrounding this industry, I am exploring new opportunities. For most of my working career, spanning over 25 years, I have worked for SME’s and have had a growing portfolio over the years. A bit of a Jill of all trades if you like. Where I have seen gaps in an organisation, I have tended to fill them. Yes, I am that person... the one that always puts her hand up. I will give you the condensed version of my working history... My working career started off (at Sanlam) as a receptionist. From there I moved up the ranks to data capture and client service. Since, I have worked as a personal assistant, sales executive in the IT industry, a marketing consultant and finally a designer and developer. I discovered my love for computers and design software programmes quite early in my working life and quite comfortably moved into a role of desktop publishing and website design, which has been a strength for me. I ran my own marketing and design company successfully for 6 years until being swallowed up by my biggest client - Impact Incentives & Events, who then hired me permanently. I worked at Impact Incentives until they closed in 2017. During this time, I headed their marketing department and creatively designed all their incentive travel campaigns, which included running motivational campaigns for prospective qualifiers, designing websites, online registration forms & surveys and printed collateral. Clients that I have worked with include Nedbank, First National Bank, Standard Bank, Old Mutual, Sanlam, Toyota and many more. Mostly finance companies that have run travel incentives for their staff. I also travelled extensively as a tour leader to these corporate qualifiers that travelled on the trips. I have been fortunate to have visited over 113 cities in 22 countries world-wide. I started my employment with XL Millennium Travel in July 2017. In my position of Communications Manager, I have managed the delegate management team who deal with delegates attending conferences. Many of the conferences have been association conferences which mean delegates pay to attend, pay for their accommodation and tours etc. In my creative role, I designed and developed XL Millennium's corporate website and been responsible for social media. Although I have advertising experience, this is not a model my current employer follows. I design conference websites and online registration forms (as well as management thereof), design conference books and programmes, promotional posters and flyers. I provide onsite conference assistance (whether local or international – Ghana and Katmandu). I am resilient and can work in just about any situation I am thrown in. I am responsible for client presentations for new business - mostly powerpoint as required. I am also involved with the company's CSI projects. Due to the Covid19 pandemic - virtual conferences have become popular (and necessary) and as such have extensive experience with assisting delegates to "onboard”, sorting out their IT issues and giving phone/chat support. I have worked with Remo, Zoom and Event Mobi. As a manager, my style is very inclusive. I am a natural mentor and have the ability to identify strengths in staff. I encourage and drive staff to reach their full potential and facilitate the process thereof. I believe in teaching staff accountability and preparing them to work independently. I believe that nothing is impossible! I also subscribe to saying that “the only constant in life is change”.