I am an accomplished and dynamic Employee Benefits Service Consultant with over 31 years professional working experience, throughout my career I have gained extensive knowledge in the Service Consulting and Administration fields within the Retirement Fund Industry. and outside of the Retirement Fund Industry. I am well known for my ability to meet, achieve and exceed company objectives. I am a highly organised and efficient individual with the excellent ability to manage stressful and challenging situations via personal application of limitless and efficient efforts within the best interest of the company. I have excellent communication, networking and well-developed interpersonal skills and I integrate well within a team and have the ability to form trusted relationships with subordinates, clients as well as superiors. Whilst focusing on the job, I am able to keep my eye on the horizon, growing and adapting organically to the environment that I am placed in. My proven track record of responsibility, integrity and commitment to company objectives has allowed me to be innovative in unlocking my growth. It is my strong belief that the detail lies in the execution, focus and timing. My leadership style is based on mutual respect, honest communication and trust. I maintain a strong work ethic and governance and have a healthy competitive attitude and thrive under pressure. Qualifications: • NQF Level 4 Credits – Insurance • FAIS Compliant • Certificate of Proficiency (COP) Retirement Funds 1 Professional Attributes: • In-depth understanding of office management and daily operations. • Hands on experience with MS Office. • Working knowledge of office equipment. • Excellent verbal and written communication skills. • Strong organizational and time-management skills. Key Functions & Responsibilities Delivered: • Preparation, attendance and minute taking of all Management Committee Meetings and Administration Meetings with the clients. • Management of the office operations aimed at the support of the employee benefit consultant and constantly ensuring that all administration actions pertinent to servicing of the client base are maintained at the highest quality level, as well as in line with the relevant service level agreements. • Daily administrative support functions focused on the maintenance of the active client base. • Collation and submission of all new entrant and claim documentation including the consistency of paid claims within the negotiated turnaround times. • Regular liaison with payroll administrators, underwriters, S13 administrators, external service providers and client liaison personnel of relevant funds to which my previous employer is appointed. • Skillful implementation of new funds and the administrative processes. • Ensure all funds have policies and that rules and amendments are in place. • Ensure a structured and logical filing system. • Facilitation of Section 14 asset transfers and Recognition of Transfer transfers. • Preparation and dispatch of annual member benefit statements.