Janike Janine Brough is a seasoned professional with 9+ years of experience in marketing, customer service, social media, administration, coordination, canva design and content creation. Her unique blend of expertise allows her to bridge the gap between brand promotion and client satisfaction, building cohesive strategies that drive business growth. Her analytical approach combined with her deep understanding of consumer needs, has consistently delivered improved loyalty and increased revenue for her employers. She has optimised procedures, expanded operations to several regions beyond Gauteng. Her role encompasses creating client interaction processes, developing advertising materials, managing social media content, and overseeing a website launch. Janike holds a Bachelor of Technology in Marketing and a National Diploma in Marketing from the University of Johannesburg. Her commitment to continuous learning and ability to adapt to rapidly changing sector conditions make her an invaluable asset to any organisation looking to strengthen its market position while maintaining exceptional customer relations.