Qualified Project Manager and Certified External ISO 9001 (Policies, Processes, and Procedures) Auditor. My passion is Processes and how we can work smart by having streamlined processes. Been involved in creating, mapping, executing, auditing, and identifying gaps in processes, procedures, and policies for more than 15 years. I understand every area/department of a business by experiencing the work firsthand. I can implement, maintain and manage Quality Management Systems.