I am an experienced IT Support Engineer with a demonstrated history of working in the ICT industry. Skilled in IT Service Management, Windows Server, Software and Hardware and Printer Installation . Strong information technology professional with an ITE, CCNA: Routing and Switching, Introduction to Cyber Security, IoT, Packet Tracer, Cisco Entrepreneur and Mobility Fundamentals: Wireless Technologies and Standards focused in Information Technology from Cisco Networking Academy. • Cisco Meraki • Cisco Wired & Wireless Routers • Cisco Switches • HP Switches • VoIP Phones • Network Points Installation • HP Backup Device • Printer Installations and Configurations • Active Directory • DNS • DHCP • WAN/LAN/WLAN • MS Exchange • Windows 7/8/10 • Linux/UNIX/Ubuntu • Windows Server 2008/R2 • Windows Server 2012/R2 • Android • iSO • Microsoft Office 2007/2010/2013/206 • Office 0365 • SAP Installation & Configurations