Dear Recruitment Manager, It is my considered and humble opinion that I can positively contribute towards the strategic vision to any organisation, considering my extensive corporate experience in Knowledge Management (KM) and Communication. Seeking a worldview, and professional growth, I resigned from a full-time job as Knowledge Manager in 2019, to pursue a one-year master’s programme in International Business Management (IBM) in France. To fulfil the requirements of this programme, I completed a successful 6-month internship with Total’s Marketing & Services Branch (in Paris), with focus on Africa as a region, allowing me the opportunity to work in both English and French. I believe with this recent acquisition of professional exposure (in both KM and Communication); I am competent to tackle any senior role in the areas specified above to support the strategic vison of any organisation. I am detail-obsessed, result-driven, dynamic, and passionate, with strong leadership and management skills. My corporate experience highlights include:  Technical and administrative support for the effective management of the Office of the Commissioner for the South African Revenue Service.  Strategic and operational ability to support the development and implementation of robust learning and development programmes to build and maintain culture of excellence across an organisation.  Competence in identification of training needs, gathering, and analysing data, and creating resourceful material to optimise productivity and efficiency.  Knowledge of / experience in the Workplace Skills Plan (WSP) process.  Transfer of knowledge through knowledge management systems such as SharePoint, and other organisation-specific tools.  Research and monitoring of activities communication- and knowledge-related to drive innovation and continuous improvement.  Design and management of communication materials such as Annual reports, newsletters, and briefing packs.  Effective management of performance reports to track goals and objectives (analytics and dashboards).  Proven capability to leverage active listening and persuasive communication proficiencies in displaying sensitivity and inter-cultural awareness while supporting cross-cultural people.  Driving change initiatives and projects in totality (end-to-end). Should these characteristics and a solid work ethic be a good fit with your organisation, I would look forward to an opportunity to discuss my qualifications in detail. Until then, thank you for your time and consideration. Sincerely, Ms. Kgomotso MASHABA