I am a determined individual with good communication skills and excellent interpersonal . Profile I have 15years experience in customer service and more exposed to customers from the United States as well as those from Canada. I possess a degree in I.T Management from DRC and worked as bank creditor, Customer service agent for Finca DRC and customer consultant for two call , Administrative assistant and cashier for LAYAKIN Garage DRD, Customer service agent for ARC – EN – CIEL Security. This means that I can work in teams as well as independently. I stay calm in hectic workplaces, and I am organized multitasker. I give full attention to my assigned responsibilities and I take pride in working effectively with a friendly demeanour. I am respectful and eager to learn from future employment, knowing that there is always room for growth. I know the importance of respecting theprivacy of my employers, and thus I always stayprofessional. You will gain a loyal and hardworking employee, if you decide to hire me. Given that chance, I believe myself to be able to contribute positivelyin your enterprise.