I am a skilled Business-System Analyst/HoD with a Bachelor of Technology in Computer Science and have 20+ years of professional experience. I am a certified Business Relationship Management Professional (BRMP) and possess a diploma in Business Analysis with FTI. Some of my expertise includes Project Management and have formal certification for this. My main function is to work closely with clients, to understand the client’s business and to gain an in-depth understanding of the business requirements and present solutions that not only solve the immediate needs of the business but solutions that fit into the strategic business and technical objectives of the client’s organization. I have a strong strategic partnership with vendors and service suppliers. I started my career as Computer technician (BCX), Network technician (BCX), Server administrator (BCX), Quality Assurance and Testing (Cura Risk Management Software Solutions), IT Service Management Specialist for Infrastructure and Applications (Sasol Secunda Shared Service), MES Engineering Manager (Sasol Technology IM), System Analyst for Commercial, Retail and Supply Chain (Sasol Oil), Senior System/Business Analyst (Sasol Group Information Management) and am currently a Business/Systems Specialist/IT HOD at Emerald Resort and Casino. This brings a total of 20 years of IT experience.