Good Day Sir/ Madam My goals is to share and gain knowledge and expertise while successfully complete my assignment effectively and efficiently. To adhere to the policies and procedure of the institution which have employed me. I managed to develop a pro-active and robust work relationship with my colloquies, management and customers. I worked as cabin attended at inter cape mainline this experience helped me to deal first hand with clients. My customer service skills and time management have improved a lot. I was working as a Tourism information officer under the local economic development (Tshwane tourism division) this gave me the opportunity to work hand in hand with the community of Tshwane. Some of my responsibility were to link tourism product owners with relevant stakeholders e.g. Gauteng enterprise propeller, Grading council of South Africa and my more. I also managed to work on several projects e.g. feasibility study of a Hop-On Hop-Off tourism bus and revamp of mamelodi Rondavels. I also worked as a lectured in the following subjects Tour operation, Sustainable tourism and Science of tourism at Tshwane TVet College Odi campus. I am currently working at Assupol as Temporary scanner and Quality Assurance. I managed to start and run my own company successfully as a tour operator since 2014. I have in my position the following certificates: Tour plan, Opera, Summit, Quick travel, Fares and ticketing, Travel agency operation and Galileo at Tshwane University of technology while studying a national diploma in tourism management. Thanks in Advance Lamack Karabo Manamela