Communication, ability to work under pressure, decision making, time management, self-motivation, conflict resolution, leadership, adaptability, discretion and trustworthiness, flexibility and adaptability, good oral and written communication skills, the ability to be proactive and take the initiative, tact and diplomacy, proven experience as administration/branch manager, in-depth understanding of office management procedures and departmental and legal policies, familiarity with financial and facilities management principles, proficient in MS Office XP 10 and networking and social media management, an analytical mind with the problem –solving skills, excellent organizational and multitasking abilities, a team player with leadership skills. Plan and coordinate administrative procedures and systems and devise ways to streamline processes, recruit and train personnel and allocate responsibilities and office space, assess staff performance and provide coaching and guidance to ensure maximum efficiency, ensure the smooth and adequate flow of information within the company to facilitate other business operations, manange schedules and deadlines, monitor inventory of office supplies and purchasing of new material with attention to budgetary constraints, monitor costs and expenses to assist in budget preparation, oversee facilities services, maintenance activities and tradespersons (e.g. electricians, plumbers, painters, cleaners), organize and supervise other office activities (recycling, renovations, event planning etc.), ensure operations adhere to policies and regulations, keep abreast with all organizational changes and business developments.