Dear Employer I am pleased to endorse my CV for the above post. I believe that my work experience and skills would be an asset to your company's IT division. My experience in IT support is wide varied, including troubleshooting (on and off site). Installing software and configuring desktops. i have also provided IT help desk support and have developed excellent interpersonal skills as a result. I am particularly skilled in explaining technical issues to customers with little or no IT expertise The IT support industry is an exciting one to be in and I am dedicated to keeping up-to-date with developments to benefit my employer, my customers and me. I am able to thrive in a fast paced working environment and to work to set targets. My problem solving abilities are first rate. It is also my ambition as a young man to keep learning and providing the best service possible. I believe that I am ideally suited to your company and am keen to attend for interview. Please contact me on (***)-***-****) or at ****@*****.*** if you require any additional information. Thank you for your time. Yours sincerely