I am confident that I am fully experienced and uniquely qualified to take on the duties and responsibilities of managing the team. I am the best person for the job because of my experience in managerial position. With my 15 years of experience working in different companies, I have gained extensive knowledge of management styles. Additionally I have learned the values of teamwork and commitment as working smart and focusing on given goals. I have the ability to manage my time and activities while working to reach deadlines. I do appreciate that this being a different environment, there are still lots to be learnt and I look forward to the learning opportunities and own set of challenges that comes along with the role. I am a fast learner and given the skills and knowledge that I already possess, I believe that I will be able to add value to the success of the team. Character - This is an essential component of a leadership candidate, my career success and my involvement and leadership roles in various extracurricular activities. I believe that my peers respect me. More importantly, I respect my peers. I believe in a team whereby each member is as important as the next. My experience with dealing with the different teams in my career makes me feel positive to give positive results within business requirement. My15 years’ of experience of working experience as an agent and being team manager enables me to understand and have knowledge of the various queries dealt with on daily basis. My C.V, which is attached, provides additional information on my background and qualifications. I look forward to hearing from you to arrange time for an interview.