I worked myself up to a Sales Call Centre Manager for 25 years , working in tje aftersales, sales, ans cross sell8ng dwpaetment, recuiting and training staff. I am still working as an Admin Manager on a half day basis. I acquired relevant Diplomas and Certificates and in house training relating to admin, invoicing, Internal Sales Management,, cross selling, HR, Various administrative duties, data capturing, HR, sales commission.