Dear Sir, Madam, I am a courteous service professional, with 10 years’ experience in the hospitality and customer service industry. I am confident that I will bring a dedicated, reliable and driven attitude to any organisation. I have built my career in a variety of roles in small businesses as well as international companies. It has provided me with the necessary skills to succeed in this competitive and fast paced industry. I believe my work in different countries and multinational environments, as well as my passion for the customer service has instilled impeccable interpersonal and communication skills that allow me to assist, not only customers but staff, with grace in a way that enhances understanding. My previous work experience have provided me with strong administrative skills. I have developed the required skills needed to motivate and assist a team in providing the best service while achieving the company’s financial goals. In my private time I am an avid reader and enjoy salsa dancing and singing. I've performed at both the Brooklyn Theater in Pretoria and at the Joburgh Civic Theater in various opera performances, as part of the Symphony Chorus of Pretoria. In closing, I am very excited about the new challenges a new position may bring. Please don't hesitate to contact me for references or any other queries you may have and I thank you in advance for your consideration and look forward to hearing from you. Yours sincerely, Lizan Venter