I have been an Insurance Intermediary for several years. I am enthusiastic and professional. For the past 12 years I have worked as a Intermediary / Client relations consultant at Independent broker house (DSA Healthcare & Insurance Brokers), which has enabled me to develop excellent customer service skills. I am now looking for a new challenge that will provide me with the opportunity to further develop my skills. With my previous experience in improving customer experience and my expertise at leading, guiding and supporting clients to success, I feel I would be an ideal candidate for the position. Aside from my technical competencies, I am a true team player who can lead and motivate high performing people and staff through organisational and cultural change.