• I have experience in mapping processes, mapping flows on Visio, creating easy aid guides. • Engaging with bankers to get knowledge on the process I’m working on to understand what matters to customers. • Engaging with stake holders to get processes signed off. • Analyzing processes to identify waste and remove waste from the process. • I Work well with others even without supervision • Applying model for check ,8 elements of redesign and sensing using data • Preparing presentations