I am a highly skilled and accomplished professional with comprehensive expertise in quality assurance and validation, I possess a wide range of knowledge and experience that will allow me to contribute towards the success of your business. My expertise lies in successful team management, processes, and strategic programs to drive continuous quality improvement efforts through audits and special projects. As well as driving a safe working culture in the business. Through my experience, I have amassed a breadth of knowledge in analysing data, handling of consumer complaints and arranging systems implementations, as well as ensuring compliance within the business, local and national regulations. Additionally, my established success in training, coaching and directing staff positions me to make a significant contribution to your organization. The following achievements demonstrate my qualification for Quality Assurance management related roles: • Holding consecutive positions in Quality Assurance supervisory roles for Beverages industry playing a key role in investigating and correcting system/test methods and improving SHEQ operations to reduce costs and enhance efficiency. • Tracking and reporting on quality metrics in translatable terms; innovating and introducing new procedures and processes as needed to meet defined objectives. • Managing vital quality control initiatives, compliance concerns, audits, and operational processes and procedures within corporate guidelines. • Communicating and collaborating with cross-functional teams—including Engineers, Project managers, and Business development teams—to design new test methods to meet customer goals and realize continuous improvement. • Training, mentoring, and leading SHEQ team members to ensure full understanding of internal procedures and drive effective integration of processes. Training the employees from different department for business alignment. • Demonstrating outstanding analytical, staff leadership, problem-solving, and communication abilities. My dedication to maximizing quality assurance and validation efforts, along with my acute knowledge of quality audits and compliance issues, will contribute immensely to the success of the any business that may hire me. Regards Lucy Gololo