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Lungile Z.

Call Centre Agent

  • Hourly rate: R50 /hr
  • Experience: 5 Years

About Lungile

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I have more than 5 years of debt collection experience and sales. I am a loyal, hard-working professional worker, who is trustworthy. I am customer-focused ensuring that exceptional service is being delivered to the customer in alignment with the organization's commercial objectives. I am a highly motivated and competent collaborator with in-depth industry knowledge and expertise. I can bring support and a creative mindset to any team; I pride myself on taking ownership of challenging problems and maintaining high standards in assisting my employer to achieve their commercial objectives. I had met and surpassed my collection target within 3 months of joining my previous employer's companies. I have great communication skills that customers always commended me on, I also received an award for having this skill from an employment-accelerating organization, to which I had joined their 4 weeks of training before getting my first debt collection job. I have an adaptable approach to change taking responsibility for my ongoing professional development. I continue to learn new skills and gain more experience.

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