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Lusanda M.

Digital Marketer

  • Hourly rate: R40 /hr
  • Experience: 1 Years

About Lusanda

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Supervisor at Catering Business, Manezah Trading Managed daily operations and coordinated with staff to ensure seamless event execution Oversaw inventory management and supplier negotiations Handled customer relations and resolved issues efficiently Trained and mentored new employees Customer Service Representative at Call Center Company Name, Location Dates of Employment Handled high volumes of inbound and outbound calls Assisted customers with inquiries, complaints, and technical support Maintained accurate records and logs of customer interactions Collaborated with team members to improve service quality Live Chat Specialist Company Name, Location Dates of Employment Provided real-time assistance to website visitors Troubleshot customer issues and guided them through solutions Ensured prompt and professional responses to inquiries Contributed to the development of FAQs and support articles Now let's add your skills, shall we? You How do I connect my experience to a Executive Assistant job Copilot Translating Your Experience: Supervisor at Catering Business Highlight management skills: Coordinating with staff, event planning, training, and inventory management can all tie into managing an executive’s schedule, planning meetings/events, and organizing office logistics. Customer Service Representative at Call Center Emphasize communication skills: Handling high call volumes, resolving customer issues, and maintaining records showcase your ability to manage phone and email communication, solve problems efficiently, and keep organized records. Live Chat Specialist Point out tech-savviness and responsiveness: Providing real-time assistance and troubleshooting shows you’re quick on your feet and comfortable with various digital platforms, important for managing digital calendars, emails, and communication tools. These connections make you a strong candidate for an Executive Assistant role! Ready to add these points to your CV? You Yes please darft them for me so I can add it to my cv Copilot Sure thing! Here’s how you can frame it: Work Experience: Supervisor at Catering Business Company Name, Location Dates of Employment Coordinated staff schedules, ensuring seamless event execution Planned and organized events, managing logistics and resources Trained and mentored new employees, enhancing team performance Handled customer relations, resolving issues promptly and efficiently Customer Service Representative at Call Center - Managed high volumes of inbound and outbound calls, ensuring customer satisfaction - Resolved customer inquiries and complaints with effective communication - Maintained accurate records and logs of customer interactions - Collaborated with team members to enhance service quality - Provided real-time assistance to website visitors, troubleshooting issues promptly - Ensured professional and timely responses to customer inquiries - Maintained digital communication platforms effciently

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