I am Mandlenkosi Donoven Zama, currently work with GBS Support Services as a Business Intelligence Analyst and Developer. I am also Director at a consulting firm "Robust Nationwide Intelligence", which deals with consulting through examining company data to improve its efficiency, decision making, and overall performance. I have the following qualifications, Grade 12, and a National Diploma in Information Technology. I have worked with First National Bank as Customer Service Complaints and Queries coordinator and SD Computers as a Consulting Full Stack Developer.