With 20 years of experience in the banking sector across Retail, Wholesale banking, and Investment banking, I have consistently played a crucial role in supporting and managing risks associated with client transactions, contracts, and security documentation. My client portfolio included internal clients, Relationship Managers, and Operational back offices. In various roles spanning Operations, Call Centre, and Middle Office, I handled responsibilities such as Cash Management, Balance of Payments, Account opening, Client Due diligence (KYC), and onboarding, as well as Credit Risk management. My achievements include being nominated for Individual place, Employee of the Year in 2019, securing the 3rd place in the overall bank rankings, and being recognized for Talent Management Initiatives in 2020.