I have worked as the HR and Administration Manager from 2013 to 2024, has equipped me with comprehensive HR management skills. In this role, I successfully managed payroll, maintained time and attendance records, and assisted with the UIF application process. My responsibilities also included drafting and implementing HR policies, processing employee documentation for various actions, managing overtime processes, and ensuring compliance with labor laws and regulations. I have extensive experience in responding to employee inquiries regarding benefits and other HR topics, preparing for and attending disciplinary hearings, and mediating conflict resolution efforts. Additionally, I have assisted managers and supervisors with employee disputes, disciplinary actions, and workplace issues, ensuring a harmonious and productive work environment. Prior to my role as HR and Administration Manager, I worked as a Receptionist at Charnina Investments from 2010 to 2013. This position allowed me to develop strong customer service and organizational skills, as I welcomed visitors, scheduled appointments, handled mail and deliveries, and maintained office supplies inventory. My academic background in Marketing Management from Tshwane University of Technology (2006 – 2008) and my current pursuit of a degree in Human Resources Management have further solidified my understanding of business operations and HR practices. This combination of practical experience and academic knowledge makes me well-suited to manage the diverse challenges that come with an HR role.