I have work at Dr Lotte's Surgery as a part-time reception. In this job my telephone etiquette, communication skills have helped me to achieve my duties. I was incharge of welcoming patients, making appointments, calling to check medical aid benefits and making sure paitients files are in order. In this position I always make sure that my patients are happy so they can feel better even before seeing the doctor. This position needs someone with self motivation, easly approachable and good communicator. I believe that a reception job is one of my specialities, happy patients means more patients.