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Mongi M.

Customer Service Agent

  • Hourly rate: R200 /hr
  • Experience: 2 Years

About Mongi

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I am a dedicated Customer Service professional with over a year of experience delivering exceptional support in remote environments. With a background in Customer Relationship Management from UKZN Coastal College, I have developed strong communication, problem-solving, and relationship-building skills. Previously, I worked as a Transcriber at Omni Interactions, where I honed my attention to detail and ability to meet deadlines in a fast-paced setting. My experience has equipped me with the adaptability and technical proficiency needed to navigate digital customer support platforms effectively. I am passionate about providing excellent service, resolving customer concerns efficiently, and contributing to a positive client experience. Seeking a remote Customer Service role, I am eager to bring my skills to a dynamic team and help drive customer satisfaction.

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