I have over 20 years of experience in the Travel industry and 11 years in the Entertainment, Arts & Culture, as well as Advertising, Publicity and Marketing industries. I have good computer skills and am proficient in Microsoft Word, Excel & Outlook. I am meticulous, methodical, organized, neat, deadline orientated, efficient and structured with strong attention to detail. I use my own initiative, work independently, and I am an engaged and dependable team player. Other related skills include, relationship building, good customer relationship management, good communication skills and finding solutions to problems. I conduct myself with integrity and unquestionable credibility both personally and professionally. My dress and manor is presentable and my interaction with all people is professional. I am motivated, highly loyal and I can be trusted with confidential and sensitive information. I am courteous, I have a friendly and positive disposition and relate well to all members of staff. I am reliable and diligent. Thank you for taking the time to read my CV. Monica Munoz