Methodical administrative professional with expertise in records management, able to catalogue and upload incoming documents, coordinate file movements and process destruction requests. Solid critical-thinking, multitasking and problem-solving skills with advanced abilities in Protel hotel system. Result-driven, proactive and resourceful administrative professional with 4 years of experience providing customer services support. Self-directed programme support assistant commended as productive and organised individual in both hospitality and customer services arena. Excellent project management acumen with logical approach to work. Gifted in identifying problems and developing practical solutions. Skilled communicator with strong written and verbal capabilities. Talented Receptionist driven to improve productivity and customer relations through strong attention to detail and polished, professional demeanour.