Strategic business partner with more than 16 years’ experience in the Financial Services industry, worked in South Africa, Asia and sub-Saharan markets. Specialized in Life and Non-Life insurance gaining an expert understanding of the entire insurance value chain, with a rich mix of product development, concept marketing, customer experience, relationship building, operations, people and strategic management within an ever evolving regulatory environment. Delivery focused with excellent leadership and problem solving capabilities. The ability to adapt to business changes by applying continuous improvement methodologies to reduce expenses, increase the bottom line and ensuring that the customer remains at the centre of all value propositions.