As an adept Service Manager with extensive experience across various sectors, I excel in the strategic planning and implementaon of service systems, ensuring adherence to protocols and regulaons. My proficiency lies in cost management, seamlessly integrang technology, and upholding high-quality standards in both local and remote operaons. I possess a strong aptude for negoaon, adeptly facilitang favorable agreements and maintaining robust contracts and relaonships with suppliers. My communicaon skills are instrumental in vendor negoaons, ensuring advantageous partnerships. I am parcularly skilled in monitoring operaonal processes, craing insighul reports that empower stakeholders to make informed decisions. My experse extends to the efficient handling of returns and service management, contribung to a streamlined operaonal framework. My meculous aenon to detail and commitment to operaonal excellence play a pivotal role in driving success within the dynamic markets of Africa and the Middle East.