As a qualified travel and tourism student and Professional Call Centre Agent working for The Westin hotel for the past 6years, with an excellent phone manner, outstanding interpersonal skills and first-class customer service expertise proficient in taking information from guests and well-versed in telephone systems to provide effective efficient call-handling duties, I studied Travel and Tourism at Damelin college to gain insight knowledge about the Travel, Tourism and hospitality industry, I now have the knowledge to explore and start my career in the industry, I am a very hardworking, self-motivated individual, with a helpful heart, I work well under pressure and make sure I complete all tasks expected of me, I live a very active lifestyle and are of sober habits, I enjoy reading, running, and being one with Nature