I have more than 10 years’ experience in Financial Services and a further 10 in different sectors, including automotive and logistics, I am adept with the oversight responsibility of strategy management and execution, enterprise wide operations and commercials management while ensuring internal operational and strategic risks are under control. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate communication and leadership abilities, I excel at: • Digital Transformation • Change Management • Leadership of an organisation from end to end • Analytics and commercial aptitude to ensure efficiencies and revenue optimisation • Customer Experience Management having management both a client services centre and collections call centre • Board Audit and Risk committee membership role and responsibilities, having served for over 4 years on the Woolworths Financial Services Board Risk Committee and a Board Director of the Desmond and Leah Tutu Foundation for over 2 years