Niven has over 20 years’ experience in the IT, servicing multiple clients across various industries. Over 12 years of this experience being in leadership positions in world-class organizations, specifically related to Technology Consulting. He provides expert IT and business transformation services. Throughout his career he has been at the forefront of cutting- edge technology solutions to major enterprises operating in diverse industries. He has a proven track record of implementing successful IT, ERP & Digital Transformations working with notable brand names such as BCX, Oracle, KPMG, Accenture and others. A strong protagonist of exceptional customer relations, Niven has been responsible for instilling a culture of client service excellence in all project teams with which he has worked. In many instances this has led to a both growth in revenues for his company as well as exceptional gains for the client. For example, during his tenure at Wipro, where he was mainly focused on the Airtel account, Niven analyzed Airtel’s technology and product line investment strategy and re-aligned their technology priorities, improving the product time to market by over 30%, and while doing this grew the account for Wipro by an average of 36% annually for two consecutive years. This is the demonstration the “win-win” for both entities. Niven’s reputation for leading through ambiguity and maximizing cutting-edge technologies has garnered him a solid track record. He is also a proponent for disruptive technologies. He was recently headhunted through a busines engagement BCX-Telkom in 2019. He had a task to turnaround and provide executive management to a non-profitable digital innovation cost center which is now a successful R200M profit center. As Technology Executive his notable achievements include, the implementation of the country’s first small to medium business (SMB) digital experience omni-channel platform using only open source and cloud serverless technologies on AWS and Azure platforms. Another achievement was building a full-stack converged monitoring solution product. It provides ability to foresee a potential outage in business landscape, identify the risk and associated value of the impact to business. This is capable with the use of Big Data engineering, over-layed with specific algorithms built with RPA, utilizing Machine Learning and Artificial Intelligence to continuously mine and adjust patterns in the data that constantly analyzed. This provide powerful predictive and pre-emptive analytics into where a business blind-spots are. Niven is more than capable of playing delivery roles in execution to business development & sales, having spent the last 12 years in a dual (Sales & Delivery) role. He has notable sale milestones to both Public and Private Sector clients. He is a trusted advisor to various entities supported by his strong relationships with C-suite levels. He is articulate and able to converse on all levels to clients and customers. Niven holds various professional qualifications including his Honours completion in Computer Science. He has also been certified in various disciplines from Cloud Computing, Data Governance, Oracle -ERP & Methodologies, SAP-ERP, Project Management as well as Risk & Ethics in IT specialization. A proven dedication to delivering successful technology solutions and improved business performance, guided by his keen analytical and leadership skills, together with Sales and entrepreneurial knack, brought together with strong communication talents. These core strengths of his will contribute immensely to the success of an organization’s objectives. I look forward to discussing how I can be a positive change agent for your team as your next contributor; delivery agent or deal-maker. Thank you for your consideration. Yours faithfully, Nivendra Naidoo