Experienced manager and administration professional with 6 years of experience optimizing productivity, efficiency, and service qualify across various environments. Highly dependable, ethical and reliable support specialist and leader that combines advanced organisational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. - Documentation and control - Research and report writing - Strategic planning - Operational planning - Technical support - Policy and procedure modification - Project management I pride myself on being extremely professional and aim to always deliver a job well done before a deadline. I am extremely proud of my personable yet professional manner and possess excellent communication skills I look forward to working with you and helping you streamline your tasks to improve your business productivity