accomplished, multi-lingual customer service professional with a proven track record with the entertainment industry with a customer-focused approach to the business with several years of experience in a customer facing roles for a leading entertainment company: I have built the ability to provide outstanding service within any environment and ensure that I represent any business in a professional and approachable manner. Having dealt with a broad range of customers across multiple sectors, I possess solid skills in organization, problem-solving, teamwork and communication and am able to handle complex situations, whether they are in face to face or telephone setting