I am disciplined and self-motivated Senior Food Service Manager, with 12 years working experience with in food operations and staff leadership within Food and Beverage, Retail and Nutrition Health Industry. I have successfully completed a Degree in Consumer Science: Food & Nutrition and had opportunities to work in large reputable companies in Food and beverages, Food production, Retail and Health Care sector. I am innovative and I’ve developed two convenience food products in 2018 when completing my degree. One convenience food product had rooibos tea as the main ingredient focus, and a milk based convenience food product fortified with omega 3 fatty acid and beta carotene. I have also completed a research on Development of a tool for fresh and dried herb food use and amount inclusions in South African recipes for utilisation in the analysis of dietary flavonoid intakes. My competence in product development include recipe development, conducting analytical sensory evaluation test, calculating nutritional value, compiling information for product label, shelf life testing, product costing, suggestion of retail price, and compiling of the report. Through my intensive experience in the food industry I’m competent to lead a food service operations and a team of more than 50 personnel, ensuring high quality, safe and nutritious food is served to customers while adhering to budgetary guidelines, occupational health and safe, quality control, hygiene, HACCP compliance and health regulations. Ranging from maintaining inventories, suppliers contract management, and evaluating customer feedback. Leading highly motivated staff and driving first-rate quality assurance. I excel in providing an exceptional level of customer satisfaction and retention while containing expenses and minimizing waste.