As a Call Center Representative for DSV Mounties I receive daily calls from customers and work to assist them with their technical or service related issues. I am organized and pay great attention to detail. My positive demeanor and friendly phone voice help to put customers at ease and to calm frustrated or agitated callers. I think well on my feet and am a natural problem solver. My interpersonal skills and ability to communicate clearly have served me well as a Call Center Representative. Previous supervisors have praised my professionalism and I have earned good customers service complemennts from various clients and bonuses for my work.