Taking responsibility for my actions has always been in me, which helps me make sure that I adhere and comply to process and procedures. Am a believer in people development, and am passionate about coaching and development. I enjoy learning and imparting my knowledge with others. I was highly recognised for pushing beyond boundaries in my role as a manager of people and process. Taking responsibility for my actions has always been in me, which helps me make sure that I adhere and comply to process and procedures. Am a believer in people development, and am passionate about coaching and development. I enjoy learning and imparting my knowledge with others. I was highly recognised for pushing beyond boundaries in my role as a manager of people and process. Am skilled in the following areas : Leadership; Excellent Communication ; Telephone Etiquette ; Report writing to name a few. Also have the following system skills : Internet Explorer ; Ms Word; Ms Excel; Ms Microsoft; Banking systems to name a few.