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ntombizanele b.

Call Centre Team Leader

  • Hourly rate: R50 /hr
  • Experience: 3 Years

About ntombizanele

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As a Team Leader at Vantage Debt Management, I oversee a team of 14 financial solutions consultants who provide debt counseling and management services to clients across South Africa. I am responsible for ensuring the quality and efficiency of our service delivery, as well as coaching and mentoring my team members to achieve their professional goals. I am also a student at Nelson Mandela University, where I am pursuing a Postgraduate Diploma in Financial Planning, with the aim of enhancing my knowledge and skills in the field of personal finance and wealth management. I have a strong interest in helping individuals and families achieve financial well-being and security, and I am eager to learn from the experts and practitioners in the industry. I have a proven track record of delivering excellent customer service and achieving high customer satisfaction ratings. I have also contributed to the growth and success of Vantage Debt Management by securing multiple referrals and repeat business from our clients. I have a passion for financial solutions and a commitment to continuous learning and improvement.

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